2.9 Cancel FTs 4.2.2.2 Manage Meter Charges, 4.3.1.1 Manage Payments and 4.1.1.1 Manage Adjustment

3.3.2.3 Stop Premise Based Service : Stop Premise Based Service Detailed Process Model Description : 2.9 Cancel FTs 4.2.2.2 Manage Meter Charges, 4.3.1.1 Manage Payments and 4.1.1.1 Manage Adjustment

2.9 Cancel FTs 4.2.2.2 Manage Meter Charges, 4.3.1.1 Manage Payments and 4.1.1.1 Manage Adjustment

Reference: Stop Premise Based Service Process Model - Page 2 for the associated business process diagram.

Actor/Role: CSR

Description: Subject to established business rules, the CSR or Authorized User cancels the existing Financial Transactions. An applicable Cancel Reason is selected. Refer to 4.2.2.2 Manage Meter Charges, 4.3.1.1 Manage Payments. And 4.1.1.1 Manage Adjustment.

Entities to Configure

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Cancel Reason - For Bill, Payment or Adjustment